Frequently asked questions
What regions do you serve?
Up In The Air Balloons is based out of Buckingham, PA Bucks County and services surrounding areas.
Do you have an Order Minimum?
Yes, we have a balloon bouquet order minimum of $50 and custom garland or arrangments of $100. Anything less can be made fully assembled and available for pickup or delivery. (see Deliver & DIY).
What is your Delivery Fee?
Delivery is free for customers 10 miles of Buckingham, Pa. All other areas will be calculated at checkout or through invoicing.
What is your Installation Fee?
Install fees are 25% of your balloon garland total.
How long does installation usually take?
Installation time varies based on the size of your order. Balloons come preassembled so the majority of the time is constructing the balloon arrangement. Average installs are about an hour and we always make sure we leave enough time before your event starts.
What is a Deliver & DIY Balloon Garland?
Deliver & DIY Balloon Garlands are fully assembled and ready to go balloon garlands! Recommended 4-7ft. They are delivered right to your door or event. Easy to follow hanging instructions and materials are included. You can always visit our How To Hang Your Garland page for addtional how tos.
Do you offer pick up?
Yes, pick up is always an option! We are located in Buckingham, Pa
How long do your balloons last?
How long in advance should I book?
Our custom designs take lots of time to plan and execute so the sooner you book the better! If you know your event date and venue but are not exactly sure what type of balloon décor you're looking for, you can reserve your date with a $100 deposit and sort out the details later. For balloon bouquets we request at least 2 day advance notice. For balloon garlands or custom arrangments we strongly suggest booking at least two weeks in advance as our days and weekends book up quickly!
I need a last minute order- can you help?
We will certainly try our best to accommate last minute orders which is based on our availability and may be limited to the balloons we have in stock.
What type of balloons do you use?
Up In The Air Balloons works with only the highest quality latex and mylar balloons on the market. The natural rubber latex balloons are 100% biodegradable.
What if I don’t have anything to hang my balloon garland on?
Don't worry! We offer rental stands in a variety of shapes and sizes to ensure you have the most fabulous balloon display!
How to Hang Your Garland
Step 1: Find Your Anchor Points
Decide where you would like to hang your garland, then have a friend or family member hold the garland up to determine where your first wall hook will be placed. If you are party prepping on your own, you can do this step yourself – use your left hand to hold the balloon garland, and your right hand to mark out the spot for your wall hook.
If you already have an existing anchor point (railing, banister, hooks) and do not need command hooks, simply use the provided hanging materials to secure the garland. We recommend you tie the garland in at least 2 places.
If you don't have an established anchor point: Use the command hook/s provided which includes a balloon knot and loop. Make sure to apply pressure to your command hook for at least 10 seconds before removing your hand to properly adhere.
Step 2: Attaching Your Balloons
Stretch the balloon loop on the command hook to the closest balloon. You may need someone to help hold the garland in place.
Once the first end of your balloon garland has been hung securely, hold up the rest of your balloon garland against the wall to form your desired shape.
Step 3: Finish & Finesse
Now that your garland is hung you get to finesse! The mini balloons are movable so make sure they are facing frontward. Play around with them and Voila you're done! Don’t forget to post and tag us!
Balloon Garland Sizes
5 ft Garland
7 ft Garland
9 ft Garland
10 ft Wrapped Garland
Let's face it Balloons are delicate, but at Up In the Air Balloons we use only the highest quality balloons/materials which are 100% Biodegradable. Even still, some may pop or deflate sooner than anticipated, and we cannot guarantee life span of balloons once delivered or installed. Environmental factors including weather (wind, rain, temperature fluctuations), different surfaces, foliage, and human tampering can effect lifespan. We will replace any balloons that pop during delivery or install.
Tips for Longer Lasting Balloons:
1. Balloon Garlands installed indoors in a temperature controlled environment will last weeks!
2. If outdoor install is desired please keep in mind where the sun hits on or around that location. Outdoor Balloon Garlands are best installed on covered areas
3. Not sure where to put your balloon arrangements? That's ok we do offer onsite consultations or send us a photo/video of your space to better assist you.